Dr. Alexander M. Hoffmann, “Digital Transformation–Driven Business Process Management and Quality Excellence: An Integrative Theoretical Framework for Organizational Competitiveness”, Int Bus & Eco Adv Jou, vol. 6, no. 11, pp. 19–25, Nov. 2025, Accessed: Mar. 13, 2026. [Online]. Available: https://www.iibajournal.org/index.php/iibeaj/article/view/80