Business organizations across industries are experiencing unprecedented pressure to adapt to volatile markets, technological disruption, and heightened stakeholder expectations. In response, business process management and quality management philosophies have increasingly converged with digital transformation initiatives, reshaping how organizations design, control, and continuously improve their operations. Despite the extensive body of literature on business processes, quality management, and digital transformation, scholarly understanding remains fragmented, often treating these domains as parallel rather than deeply interdependent phenomena. This research article develops a comprehensive, theory-driven examination of the integration of business process management, classical and total quality management principles, and digital transformation strategies. Drawing strictly on foundational and contemporary academic literature, the study critically explores how process definitions evolve in digitally enabled environments, how quality philosophies remain relevant under conditions of rapid technological change, and how information systems catalyze business model innovation and organizational adaptability. Using a qualitative integrative research methodology grounded in systematic literature synthesis and interpretive analysis, the article develops a conceptual narrative that links process orientation, continuous improvement, participatory transformation, and digital innovation into a unified framework. The findings demonstrate that digital transformation does not replace traditional quality and process management paradigms but rather amplifies their strategic significance by extending process visibility, control, and learning capabilities. The discussion elaborates on theoretical implications, methodological limitations, and future research directions, particularly emphasizing small and medium-sized enterprises and consulting-driven transformation models. The article contributes to academic discourse by offering a holistic perspective that bridges historically distinct research streams and provides a foundation for future empirical validation and practical implementation.

Business process management, digital transformation, quality management, organizational competitiveness

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