This study explores the dynamic interplay between price management and service rate optimization in customer-intensive service environments characterized by social interactions. In such contexts, service providers must navigate the delicate balance between offering competitive prices and maintaining optimal service levels to meet customer expectations and foster positive social interactions. Through theoretical analysis and empirical investigation, this research investigates strategies for effectively managing price and service rate in customer-intensive settings. Key considerations include understanding the impact of social interactions on service demand, pricing strategies that promote customer satisfaction and loyalty, and operational tactics for optimizing service delivery while maintaining profitability. Insights derived from this study offer valuable guidance for service providers seeking to strike a balance between price competitiveness and service quality in socially interactive service environments.

This paper delves into the intricacies of reinsurance risk assessment through the lens of the Excess of Loss Method. It examines the fundamental principles and applications of this approach in quantifying risk exposure for reinsurers. Through a comprehensive analysis, the paper sheds light on the methodologies, advantages, and limitations associated with the Excess of Loss Method, providing valuable insights for risk managers, actuaries, and stakeholders in the reinsurance industry.